Content and Collaboration

The increasing adoption of digital workplaces has made efficient content and collaboration tools indispensable for organisations. These modern tools facilitate easy content creation and sharing, enhance team communication and collaboration, help in organising and tracking changes, support staff collaboration in hybrid environments, and reduce operational costs.

A 2022 Gartner report highlights that these tools simplify employee content usage and sharing, both internally and externally, while ensuring strong security and privacy controls. They are beneficial for collaboration with various stakeholders, including customers, partners, and suppliers.

Our Content and Collaboration solutions offer a range of services such as Content Services, Records Management, Intranet and Teams, and Intelligent Capture. These solutions centralise and secure content, allowing teams to collaborate effectively and meet governance and compliance requirements. They also aid in managing and sharing content across teams and locations.

Key aspects of our solutions include:

• Content Services: This involves organising and providing centralised access to business-critical data, thereby improving collaboration and eliminating silos. It reduces time lost in searching for information and duplicating work.

• Records Management: streamlining traditional records management tasks, automating content lifecycle management from creation to retention, aligning with governance and compliance standards.

• Intelligent Capture: This service extracts critical information from various documents, utilizing technologies like RPA and AI to enhance workflow automation and efficiency.

• Intranet and Teams: These services focus on creating a modern, engaging intranet integrated with Microsoft 365 and SharePoint Online. They also improve Microsoft Teams' usability through governance, lifecycle management automation, and user experience enhancements.